Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Updated to Firefox 29, crashing every 3 minutes...

  • 6 odgovora
  • 13 ima ovaj problem
  • 7 prikaza
  • Posljednji odgovor od FredMcD

more options

This is quite frustrating. even as I am typing this, about 3 crashes have occurred. Firefox has always been my favorite browser because of its security and privacy mostly. However since updating to 29, which I did just 3 minutes ago, it has been unbearable. It has been crashing every 3 minutes on average.

Please, what is the solution to this? I want to enjoy my old Firefox back.

Thank you

This is quite frustrating. even as I am typing this, about 3 crashes have occurred. Firefox has always been my favorite browser because of its security and privacy mostly. However since updating to 29, which I did just 3 minutes ago, it has been unbearable. It has been crashing every 3 minutes on average. Please, what is the solution to this? I want to enjoy my old Firefox back. Thank you

Svi odgovori (6)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

I appreciate your fast help mate.

bp-48fe000b-c8bf-43ce-aa35-8f02c2140512

That is the only one that starts with BP that I could find.

Hope it can help you help me.

more options

Pardon me for quick bump, but this is absolutely getting ridiculous. I have never had anything like this before...

more options

I found another sure cause of this.

Basically if I try to save a picture, as soon as I click on "Save picture as", it crashes. I am 100% sure about this.

more options

Now I cannot even run downloaded files from my Firefox....cannot save anything.....this is pretty messed up.

more options

Hi there. If you need help with Firefox, this is the right place.

Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.