Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Add-on/Customise buttons dont work

  • 2 odgovora
  • 3 imaju ovaj problem
  • 3 prikaza
  • Posljednji odgovor od jdandcoke7

jdandcoke7
jdandcoke7
more options

Since upgrading to FF29.0.1 today, I can't access either the "Customise..." option through the Hamburger bar button or by right-clicking on any of the toolbars. I also dont get any response if I try to click on the Add-ons button in the Hamburger bar menu.

Everything was working fine before - I've attempted the Classic Theme Restorer add-on, but that hasnt restored access to these items.

Since upgrading to FF29.0.1 today, I can't access either the "Customise..." option through the Hamburger bar button or by right-clicking on any of the toolbars. I also dont get any response if I try to click on the Add-ons button in the Hamburger bar menu. Everything was working fine before - I've attempted the Classic Theme Restorer add-on, but that hasnt restored access to these items.

Izabrano rješenje

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

user669794
user669794
more options

Odabrano rješenje

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

jdandcoke7
jdandcoke7 Vlasnik pitanja
more options

Gah! Was hoping not to have to go down that route, especially as I was still struggling when using Safe Mode. However, it did work. I've also reinstalled all the add-ons I think I had installed before and not yet identified the culprit.

Thanks - now to get used to the new UI... ;)