Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Why do you send dozens of update messages and then tell me I am up to date?

  • 2 odgovora
  • 3 imaju ovaj problem
  • 4 prikaza
  • Posljednji odgovor od CoryMH

jbh345
jbh345
more options

I get a grey block on my screen very often. When I say update, it says connecting to the update server, but never connects. When I try to update from 31 to 33, you tell me I am up to date. 

I am running an IMAC.  I just checked, my software is up to date.
I get a grey block on my screen very often. When I say update, it says connecting to the update server, but never connects. When I try to update from 31 to 33, you tell me I am up to date. I am running an IMAC. I just checked, my software is up to date.

Svi odgovori (2)

CoryMH
CoryMH
more options

Hello,

If you are using the ESR version, make sure that your version is 31.2.0. Otherwise, the latest version of Firefox is 33.1.

You can check your version by going to:

  • Help (or New Fx Menu > Help-29) > About Firefox
  • Note this will automatically initiate an update

Another way you can check is by typing about:support in your address bar, or alternatively:

  • Help (or New Fx Menu > Help-29) > Troubleshooting Information

If you are not at either of the two versions mentioned earlier, please make sure that you have write permission so that the updater can work, or download a fresh copy at:

And update using the dmg file (not sure how macs work - not sure if you need to uninstall and then reinstall?).

CoryMH
CoryMH
more options

Please note that while you are browsing, it is possible that there are some scam pop-ups pretending to be from Mozilla. Do not trust those pop-ups - update by going to the "About Firefox" dialog box.

Consider using adblocking extensions such as Adblock Plus.