Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

FF keeps saying Flash needs to be updated?

CAP55
CAP55
more options

My FF browser has been crashing a lot lately out of nowhere, which never happens to me.

Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated.

So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date.

Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed."

I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

Svi odgovori (2)

SueWitch
SueWitch
more options

CAP55 said

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

I had similar problems, except it was flash player crashing. Try using this flash player uninstaller to completely remove flash from your system. Then install a fresh version from the adobe site. Sometimes updating causes problems, completely uninstalling and then reinstalling works wonders.

https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

If you click the More System Details link next to your post, it shows two Flash versions:

  • Shockwave Flash 16.0 r0
  • Shockwave Flash 11.8 r800

I think the Adobe uninstaller SueWitch mentioned is the best next step. It should remove all versions and then you can reinstall just the latest.