Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

thunderbird handing on emails with an attachement

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cleary_gfm

cleary_gfm
cleary_gfm
more options

This morning thunderbird just started hanging when I try to access an email with an attachment. I just get 'not responding' and end up shutting down. There's no problem accessing other emails or sending emails with attachments

Any pointers would be appreciated. I use Windows 8.1 with Windows Defender

Thanks

This morning thunderbird just started hanging when I try to access an email with an attachment. I just get 'not responding' and end up shutting down. There's no problem accessing other emails or sending emails with attachments Any pointers would be appreciated. I use Windows 8.1 with Windows Defender Thanks

Svi odgovori (2)

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

cleary_gfm
cleary_gfm Vlasnik pitanja
more options

Thanks for the reply. I realised that emails to other accounts were fine - so I managed to delete the problem emails - I needed to have an email before and after them so I could select across the 3 then deleted all 3 which worked fine. Since then, everything is working fine so it must have been a problem with the particular emails - rather than all attachments. Thanks for the reply. I'll try that if things to pear shaped again