Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Fire Fox Continually crashes with black screen

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od philipp

missyyykk
missyyykk
more options

Hi There hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping.

here is a report on my last crashes:

Report ID Date Submitted bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM


Hopefully you are able to shed some light on why this continues to happen. Thank you

Kate

Hi There hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping. here is a report on my last crashes: Report ID Date Submitted bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM Hopefully you are able to shed some light on why this continues to happen. Thank you Kate

Svi odgovori (1)

philipp
philipp
  • Moderator
more options

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver. this should be the latest update for your configuration: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit

or in case this doesn't solve the issue disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).