Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

How long will my sync data be kept for?

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cor-el

more options

Hi Please can you tell me if all my sync data will be retained indefinitely? I have had problems with my PC recently, have not logged in to firefox for a few months, I'm getting that anxious that all my sync data will be deleted from the server. I have been able to copy my profile folder. The other issue may not be able to retrieve my sync data login password from old PC, my understanding is that if I need to reset password, will lose all sync data. Please can you help

Thanks Shaun

Hi Please can you tell me if all my sync data will be retained indefinitely? I have had problems with my PC recently, have not logged in to firefox for a few months, I'm getting that anxious that all my sync data will be deleted from the server. I have been able to copy my profile folder. The other issue may not be able to retrieve my sync data login password from old PC, my understanding is that if I need to reset password, will lose all sync data. Please can you help Thanks Shaun

Izabrano rješenje

According to https://blog.mozilla.org/services/2014/04/30/firefox-syncs-new-security-model/:

Sync isn’t designed as durable, long-term storage, so if you haven’t accessed it in a year, there’s a chance that your Sync data has been wiped.

From what I've read, I don't think resetting your password should cause you to lose sync data, but changing your sync key will.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

more options

Odabrano rješenje

According to https://blog.mozilla.org/services/2014/04/30/firefox-syncs-new-security-model/:

Sync isn’t designed as durable, long-term storage, so if you haven’t accessed it in a year, there’s a chance that your Sync data has been wiped.

From what I've read, I don't think resetting your password should cause you to lose sync data, but changing your sync key will.

more options

The Sync key is derived from the password that you use to sign in to the Firefox account, so you will lose your data if you do not remember the password and have to reset it.