Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Why is Firefox making a connection to cloudfront.net after startup (which is kept established the whole time)?

  • 3 odgovora
  • 10 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od philipp

NicoM
NicoM
more options

When I start Firefox and only a blank page is shown, it still makes an https connection to cloudfront.net . It even does that after following all advice on https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections . When testing, I disabled all addons, plugins and language packs, too.

Why does make Firefox make this connection? What is transmitted? How can I disable it?

When I start Firefox and only a blank page is shown, it still makes an https connection to cloudfront.net . It even does that after following all advice on https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections . When testing, I disabled all addons, plugins and language packs, too. Why does make Firefox make this connection? What is transmitted? How can I disable it?

Izabrano rješenje

thank you for bringing this up - looks like we have to update that page in the knowledge base. in order to disable heartbeat, enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.selfsupport.url. double-click it and change its value to a blank string. https://wiki.mozilla.org/Advocacy/heartbeat

Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (3)

philipp
philipp
  • Moderator
more options

hi, can you launch firefox with the -jsconsole argument and look in the network tab of the browser console if you find more information about that connection there (like the exact url - this might give more information about what is happening)... https://developer.mozilla.org/docs/Tools/Browser_Console

NicoM
NicoM Vlasnik pitanja
more options

The exact server being contacted is server-54-230-219-14.mrs50.r.cloudfront.net Thank you for your hint about the browser console! After looking there, I found that the connection corresponds to a connection to https://self-repair.mozilla.org/de/repair/ . Now, I see that this corresponds to "Firefox Heartbeat". I didn't know it existed and it isn't listed on the help page that lists automatic connections. I never received a prompt for a rating from Firefox. I don't understand why this makes a connection at every Firefox startup.

philipp
philipp
  • Moderator
more options

Odabrano rješenje

thank you for bringing this up - looks like we have to update that page in the knowledge base. in order to disable heartbeat, enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.selfsupport.url. double-click it and change its value to a blank string. https://wiki.mozilla.org/Advocacy/heartbeat