Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

I updated Firefox, another file (type exe) also downloaded. There is no exact date, just the day. I cannot open it.

  • 2 odgovora
  • 2 imaju ovaj problem
  • 7 prikaza
  • Posljednji odgovor od aliakouris1

more options

This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

Izabrano rješenje

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (2)

more options

Odabrano rješenje

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

more options

I followed up with a question in the Norton (my Internet Security provider) website. I got no answer. After trying again and getting no response I closed Norton and returned to Mozilla. The file had disappeared. I deleted the update and tried a second time. It worked. Thank you for the assistance. I appreciate it.