Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Spam (and political ad) immediately return after being deleted

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Zenos

more options

Using 38.5.1. I have a recent problem with spam and political ads. They go into my suspect mail folder (using an earthlink IMAP account). When I go into that folder in Thunderbird these emails can't be moved, deleted, or marked as junk.

When I try to drop and drag them to the trash folder that disappear and within a second or two reappear in the folder. I mark them as junk, they disappear, and then immediately reappear in the folder. I try to delete them using the delete button and they reappear. If I try a bulk delete (marking a number of messages and then deleting) only those particular messages pop right back up.

The amount of time is takes for this to happen makes me think that it happening locally and not at the server (i.e., the not a server check being done between the deletion and the message reappearing). Is something set in the email to prevent it's deletion or movement? If so, how can I "defeat it?"

Using 38.5.1. I have a recent problem with spam and political ads. They go into my suspect mail folder (using an earthlink IMAP account). When I go into that folder in Thunderbird these emails can't be moved, deleted, or marked as junk. When I try to drop and drag them to the trash folder that disappear and within a second or two reappear in the folder. I mark them as junk, they disappear, and then immediately reappear in the folder. I try to delete them using the delete button and they reappear. If I try a bulk delete (marking a number of messages and then deleting) only those particular messages pop right back up. The amount of time is takes for this to happen makes me think that it happening locally and not at the server (i.e., the not a server check being done between the deletion and the message reappearing). Is something set in the email to prevent it's deletion or movement? If so, how can I "defeat it?"

Svi odgovori (1)

more options

I get something similar with an Exchange (or Office365) account. My solution is to move the messages out of the server's reach by moving them to Trash or Junk (as appropriate) in Local Folders.

IMAP is an "always on" service; messages can be pushed both ways and in pretty short order. You'd probably need to inspect logs or run Wireshark to check if there was any server involvement.