Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Updated to 45.4.0 and now add-ons won't install

  • 6 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od NewAquarius

more options

This is happening on Windows 8.1.

If I open Thunderbird with my existing profile, Lightning is disabled because it's deemed incompatible.

If I create a new profile, no add-ins install at all. They appear to install and I get the link to restart Thunderbird, but when I do, no add-ons are present. This also happens with a fresh install of Thunderbird.

This is happening on Windows 8.1. If I open Thunderbird with my existing profile, Lightning is disabled because it's deemed incompatible. If I create a new profile, no add-ins install at all. They appear to install and I get the link to restart Thunderbird, but when I do, no add-ons are present. This also happens with a fresh install of Thunderbird.

Svi odgovori (6)

more options

Well that is three issues.

But have you tried simply removing lightning and restarting Thunderbird and re adding it?

more options

Absolutely, I have tried that, and with no success.

I have also tried that on Windows 7.

A fresh install on Windows 7 doesn't allow Add-ins to be installed either.

more options

have you tried disabling your anti virus then? It sounds to me like something is preventing normal operating. Either UAC or anti virus are the two likely culprits. But as UAC usually has messages I am guessing the other.

more options

Yes. I disabled anti-virus software. On two versions of the Windows OS, each with different anti-virus programs. I was still unsuccessful.

45.3.0 for Linux works well. So on a lark, I reverted to 45.3.0 for Windows and it still failed.

more options

Try another lark... run Thunderbird as administrator.

more options

The behavior is the same. I can't install extensions even when running Thunderbird as administrator.