Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Unable to start firefox: XPCOMGlueLoad error

  • 3 odgovora
  • 3 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od jonaslb

more options

As the title says, I am unable to start firefox. This happened after a recent upgrade from Kubuntu 16.04 to 16.10. I have attempted reinstalling firefox as well as "libmirprotobuf3" with no success,

When attempting to start firefox from a terminal, the following error returns: $ firefox XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3: undefined symbol: _ZNK6google8protobuf11MessageLite39InternalSerializeWithCachedSizesToArrayEbPh Couldn't load XPCOM.

As the title says, I am unable to start firefox. This happened after a recent upgrade from Kubuntu 16.04 to 16.10. I have attempted reinstalling firefox as well as "libmirprotobuf3" with no success, When attempting to start firefox from a terminal, the following error returns: $ firefox XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3: undefined symbol: _ZNK6google8protobuf11MessageLite39InternalSerializeWithCachedSizesToArrayEbPh Couldn't load XPCOM.

Izabrano rješenje

Obscenely enough, Google led me to Twitter of all places for an answer.

The tweet-"convo" further down led me to look into /usr/local/lib where a bunch of libproto* files were hanging out. I moved them into a tmp folder. Firefox now works.

https://twitter.com/a_meba/status/777786373721952256

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

more options

Hi

Thank you for your question.

I have had a look into this and believe that this may be linked to the version of GTK that you are using. I recommend having a read of this earlier question that may help you with this.

more options

@Seburo The version of libgtk-3-0 used on ubuntu is 3.20.9-1ubuntu2. This is quite a few versions higher than the required 3.4.

more options

Odabrano rješenje

Obscenely enough, Google led me to Twitter of all places for an answer.

The tweet-"convo" further down led me to look into /usr/local/lib where a bunch of libproto* files were hanging out. I moved them into a tmp folder. Firefox now works.

https://twitter.com/a_meba/status/777786373721952256