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How do I fix the spontaneous black pixelation?

  • 2 odgovora
  • 1 ima ovaj problem
  • 6 prikaza
  • Posljednji odgovor od FredMcD

mcorpus
mcorpus
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I don't quite understand what is going on with the random spots all over the pages I have opened with Mozilla Firefox. I know for a fact that Firefox is the issue due to the testing of both Google Chrome and Microsoft Edge without any of the black pixilations all over my laptop screen. Sometimes spots are like the ones in the picture attached, other times they are one large line, and sometimes there are large spots all over thescreen

I don't quite understand what is going on with the random spots all over the pages I have opened with Mozilla Firefox. I know for a fact that Firefox is the issue due to the testing of both Google Chrome and Microsoft Edge without any of the black pixilations all over my laptop screen. Sometimes spots are like the ones in the picture attached, other times they are one large line, and sometimes there are large spots all over thescreen

Svi odgovori (2)

philipp
philipp
  • Moderator
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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

FredMcD
FredMcD
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See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!