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Iwhy does itv hub insisist I am using adblocker software when it is disabled

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MrFixit1
MrFixit1
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When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am on windows 10 and use a DNS vpn, I have adblock and ghostery add-ons installed but these are disabled on itv-hub. I have exactly the same set-up on google chrome and it works perfectly why not on firefox. I also had problems recently downloading programs from bbc i-player but I have read in your questions section that this is now fixed.

When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am on windows 10 and use a DNS vpn, I have adblock and ghostery add-ons installed but these are disabled on itv-hub. I have exactly the same set-up on google chrome and it works perfectly why not on firefox. I also had problems recently downloading programs from bbc i-player but I have read in your questions section that this is now fixed.

Izabrano rješenje

I notice that you have three AdBlock extensions. Are all three disabled?

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alan_r
alan_r
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Odabrano rješenje

I notice that you have three AdBlock extensions. Are all three disabled?

FredMcD
FredMcD
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Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <website>. Reload the page.

alan_r
alan_r
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