Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Error says Thunderbird running and won't start after closing

  • 1 odgovor
  • 4 imaju ovaj problem
  • 8 prikaza
  • Posljednji odgovor od Toad-Hall

lovetb
lovetb
more options

While trying to move my Thunderbird account from an existing Win10 computer to a new Win10 computer I copied my profile to a thumbdrive. After downloading TB on the new computer I copied the profile to the C:\Users\me\AppData\Roaming\Thunderbird\Profiles folder. After starting TB I get the error message "Thunderbird is already running but is not responding. The old Thunderbird must be closed to open a new window". The Task Manager shows one instance of TB running and I close it and try to start TB again with same result. Could my old profile have become corupted during the copy? Its a ~3GB file and took a long time to copy to the thumbdrive. I hope I haven't lost my email and calendar history.

While trying to move my Thunderbird account from an existing Win10 computer to a new Win10 computer I copied my profile to a thumbdrive. After downloading TB on the new computer I copied the profile to the C:\Users\me\AppData\Roaming\Thunderbird\Profiles folder. After starting TB I get the error message "Thunderbird is already running but is not responding. The old Thunderbird must be closed to open a new window". The Task Manager shows one instance of TB running and I close it and try to start TB again with same result. Could my old profile have become corupted during the copy? Its a ~3GB file and took a long time to copy to the thumbdrive. I hope I haven't lost my email and calendar history.

Izabrano rješenje

If Thunderbird had not been closed and you copied the Profile, then there will be a 'parent.lock' file which you have copy pasted into the new Win10 computer.

The 'parent.lock' file is only there when Thunderbird is running and is removed upon closure.

Try this: on new Win10 computer. Make sure Thunderbird is closed. Make sure hidden folders and files are visible

Access C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

look for a 'parent.lock' file and delete it.

Did this work?

Pročitaj ovaj odgovor u kontekstu 👍 4

Svi odgovori (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Odabrano rješenje

If Thunderbird had not been closed and you copied the Profile, then there will be a 'parent.lock' file which you have copy pasted into the new Win10 computer.

The 'parent.lock' file is only there when Thunderbird is running and is removed upon closure.

Try this: on new Win10 computer. Make sure Thunderbird is closed. Make sure hidden folders and files are visible

Access C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

look for a 'parent.lock' file and delete it.

Did this work?