Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

After resetting Master P/W,I exported all P/W from Google; now, each time I open Firefox, all P/W have disappears, Why?

  • 2 odgovora
  • 1 ima ovaj problem
  • 4 prikaza
  • Posljednji odgovor od cor-el

Pegasus
Pegasus
more options

First, I used Firefox for a long time then, on a friend suggestion, I switch to Google, didn't like it so I came back with Firefox. That 's when i realized that I have forgotten my Master P/W, followed instruction to reset the Master P/W. Found out that I could import P/W from Google, I did the importation, all P/W are back. Each night, I close Firefox and reopen in the morning and when I do, all imported P/W have disappears. Firefox remember my new Master P/W but the P/W themselves are all gone. Is there someone who has had the same problem? Thanks for any help in solving this.......

First, I used Firefox for a long time then, on a friend suggestion, I switch to Google, didn't like it so I came back with Firefox. That 's when i realized that I have forgotten my Master P/W, followed instruction to reset the Master P/W. Found out that I could import P/W from Google, I did the importation, all P/W are back. Each night, I close Firefox and reopen in the morning and when I do, all imported P/W have disappears. Firefox remember my new Master P/W but the P/W themselves are all gone. Is there someone who has had the same problem? Thanks for any help in solving this.......

Svi odgovori (2)

FredMcD
FredMcD
more options

https://support.mozilla.org/kb/Forgot+my+master+password Resetting your master password will remove all of your saved usernames and passwords. This is a security feature.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rename/remove the logins.json and key3.db file in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.