We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Some website force us to click download virus. How to stop it?

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Happy112

khoa.quach
khoa.quach
more options

Dear Support Team,

I encountered an issue to stop fake Mozilla website. I cant close/stop the tab, because the website always come out dialog with two buttons: "Resend" and "Cancel" . However If I clicked Cancel button it comes again. No other choice, except I have to click the button that the wesbiste force us to download virus. How to stop it? I would like Firefox allows me to stop by click on the Close Tab button.

Thanks

Dear Support Team, I encountered an issue to stop fake Mozilla website. I cant close/stop the tab, because the website always come out dialog with two buttons: "Resend" and "Cancel" . However If I clicked Cancel button it comes again. No other choice, except I have to click the button that the wesbiste force us to download virus. How to stop it? I would like Firefox allows me to stop by click on the Close Tab button. Thanks

Svi odgovori (2)

FredMcD
FredMcD
more options

A way out of the trap is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

Happy112
Happy112
more options

In addition to the above : Doest this page show a 'Authentication Required' dialog  ? When you get a scam page that shows that two-line 'Authentication Required' dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog AND the reload. Then you can easily close the tab.