We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

when i download a file sent to me via email I cannot open it. keep getting message file currupt or wrong format while it is .pdf and/or .doc *Word documents

  • 1 odgovor
  • 1 ima ovaj problem
  • 5 prikaza
  • Posljednji odgovor od WestEnd

more options

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Svi odgovori (1)

more options

Then it was a bad file. You can't open a bad file or corrupted file. This is the fault of the sender not FF.