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Wrong content in e-mails

  • 5 odgovora
  • 1 ima ovaj problem
  • 128 prikaza
  • Posljednji odgovor od Rochester1

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Recently, after an update, when opening some new e-mails from various sources, I find that the content is either missing completely or replaced with the content from an e-mail from another source. Example: an e-mail from a friend was replaced with the content of a daily newsletter I subscribe to. How do I correct this?

Recently, after an update, when opening some new e-mails from various sources, I find that the content is either missing completely or replaced with the content from an e-mail from another source. Example: an e-mail from a friend was replaced with the content of a daily newsletter I subscribe to. How do I correct this?

Izabrano rješenje

Right-click the folder, Properties, Repair Folder, and see if that fixes it.

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Svi odgovori (5)

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Odabrano rješenje

Right-click the folder, Properties, Repair Folder, and see if that fixes it.

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Thanks. I tried your suggestion. It changed the subject line and time stamp of the corrupted e-mail from the friend to that of the newsletter. The content was unchanged and the original message is now gone completely. It does not show up in the Trash or Spam folders.

I recovered the information by asking the friend re-send it but I am concerened about this happening again and not being able to recover something important.

Izmjenjeno od Rochester1

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Error

Izmjenjeno od Rochester1

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If a folder repeatedly shows this kind of corruption, it should be rebuilt according to these instructions. To minimize the chances of this happening, keep the Inbox as sparse as possible, compact folders regularly, and do not allow antivirus apps to scan email (add the TB profile folder as an exception or exclusion). And, make regular backups of the Thunderbird folder, as it is the easiest thing to restore. Its default location in Windows is:

C:\Users\username\AppData\Roaming\Thunderbird

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Thanks, will try.