Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

All bookmarks have vanished

  • 2 odgovora
  • 1 ima ovaj problem
  • 7 prikaza
  • Posljednji odgovor od cor-el

more options

Bookmarks and library does not work for Firefox or Waterfox. For some reason The bookmarks don't function, nor can I recover old bookmark files. I open the Bookmark Library and it is empty, I try to recover an old Bookmark file and it responds with recovery not completed. So what happened? how do I fix the problem?

Bookmarks and library does not work for Firefox or Waterfox. For some reason The bookmarks don't function, nor can I recover old bookmark files. I open the Bookmark Library and it is empty, I try to recover an old Bookmark file and it responds with recovery not completed. So what happened? how do I fix the problem?

Svi odgovori (2)

more options

What version of Firefox?

For Waterfox, do you have this Firefox feature:

Run the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

more options

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder.
Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.