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Concerning reverting Thunderbird back to a previous version

  • 1 odgovor
  • 1 ima ovaj problem
  • 8 prikaza
  • Posljednji odgovor od Wayne Mery

jeline
jeline
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Hello,

I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with:

"Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?"

When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself!

So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again?

I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again!

Thanks for your time and help!

Sincerely,

John Eline

Hello, I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with: "Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?" When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself! So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again? I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again! Thanks for your time and help! Sincerely, John Eline

Svi odgovori (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Simpler to just uninstall / delete the existing program directory and reinstall using a download from https://www.thunderbird.net/en-US/

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile dis describes how to backup your profile first