Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

USNews site appears then goes blank

  • 2 odgovora
  • 1 ima ovaj problem
  • 6 prikaza
  • Posljednji odgovor od cor-el

rdspear
rdspear
more options

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and then goes blank after about 1/2 second.

I've tried disabling every add-on and restarting - nothing changes.

Tools>Web Developer>Page Source shows 2800+ lines of content - what should be showing.

Recording the status in slow motion, I see "www.usnews.com" on a blank page, then content appears with "Waiting for www.usnews.com" then "Read tags.tiqcdn.com" then content disappears just as it switches to "Waiting for cse.google.com". No status messages after that.

The blue dot on the left of the tab moves back and forth and then stops right when the screen blanks.

Everything's fine in Chrome, Edge, and IE.

The USNews home page and all news article I click to load without issues.

I've disabled anti-virus and Malwarebytes, to no effect.

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and then goes blank after about 1/2 second. I've tried disabling every add-on and restarting - nothing changes. Tools>Web Developer>Page Source shows 2800+ lines of content - what should be showing. Recording the status in slow motion, I see "www.usnews.com" on a blank page, then content appears with "Waiting for www.usnews.com" then "Read tags.tiqcdn.com" then content disappears just as it switches to "Waiting for cse.google.com". No status messages after that. The blue dot on the left of the tab moves back and forth and then stops right when the screen blanks. Everything's fine in Chrome, Edge, and IE. The USNews home page and all news article I click to load without issues. I've disabled anti-virus and Malwarebytes, to no effect.

Svi odgovori (2)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.