Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Thunderbird stopped accessing mail server on one profile

  • 5 odgovora
  • 1 ima ovaj problem
  • 7 prikaza
  • Posljednji odgovor od sfhowes

Mike109
Mike109
more options

Thunderbird was working. Then I went to access att yahoo mail to check spam and used Firefox via my normal link & got an error message. Tried many times & got locked out. Reset password & now can access the server.

But now Thunderbird will not access email, receiving or sending, for that one profile, & I did change the password. My other Thunderbird profiles still work.

When trying to receive new email, TB gives an error message that password did not succeed and Mail server pop.att.yahoo responded: Server error.

If sending an email TB just sits there & says “Connected to outbound,att.net”.

What is preventing that one profile from accessing the att server & how do I fix it?

Thanks

Thunderbird was working. Then I went to access att yahoo mail to check spam and used Firefox via my normal link & got an error message. Tried many times & got locked out. Reset password & now can access the server. But now Thunderbird will not access email, receiving or sending, for that one profile, & I did change the password. My other Thunderbird profiles still work. When trying to receive new email, TB gives an error message that password did not succeed and Mail server pop.att.yahoo responded: Server error. If sending an email TB just sits there & says “Connected to outbound,att.net”. What is preventing that one profile from accessing the att server & how do I fix it? Thanks

Izabrano rješenje

When you changed the password, did you generate a secure mail key, remove the old password in Saved Passwords in TB, restart TB, and enter the key when prompted for a password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Odabrano rješenje

When you changed the password, did you generate a secure mail key, remove the old password in Saved Passwords in TB, restart TB, and enter the key when prompted for a password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Mike109
Mike109 Vlasnik pitanja
more options

Thanks - that worked.

I remember the secure key from several years ago, but also seem to recall that I couldn't get it to generate a secure key for all the profiles. Yet all the profiles worked.

Do I have to keep the secure key as my password? Or since TB is now working can I use my own password?

Thanks again.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Use the key in TB or any other mail app, but use the password when accessing the account in webmail.

Mike109
Mike109 Vlasnik pitanja
more options

Thanks -

Another question, what's the purpose of choosing a nickname? Everywhere I searched said basically the same thing, "Enter a nickname for the secure mail key to make it easier to recognize."

Since I have to cut/paste the secure key into Thunderbird, when is the nickname used?

sfhowes
sfhowes
  • Top 10 Contributor
more options

I think the nickname is only used on the AT&T site, and is useful if you have several accounts, each with its own key.