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locked out of my old firefox account after re installing my windows10

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Hello, please help,

After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !!

I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox!

please help me to restore my access to my account or at least retrieve my passwords and data !

Thanks for advance.

Hello, please help, After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !! I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox! please help me to restore my access to my account or at least retrieve my passwords and data ! Thanks for advance.

Svi odgovori (1)

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hello z,

if you do a google on the following, there are some help pages on this kind of issue.

retrieve firefox account password