Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Trouble making online payments

  • 1 odgovor
  • 1 ima ovaj problem
  • 4 prikaza
  • Posljednji odgovor od FredMcD

Steve
Steve
more options

When entering credit/debit card details something in the settings or addons is stopping the process and the purchase fails. I am still able to make payments with a different browser so it is a Firefox issue.

I am using a PC with Windows 10 and Defender security. Everything seemed to be ok until the latest version of Firefox but I suspect there might be a conflict between the browser security settings and the addons.

I have used Forget Me Not, Privacy Badger and Adblocker for a few months without any issues but I'm not sure now if it's not overkill.

Would be grateful for help regarding any known conflicts - I suspect I don't need Privacy Badger but I'm not sure about the Firefox tracking settings as well.

When entering credit/debit card details something in the settings or addons is stopping the process and the purchase fails. I am still able to make payments with a different browser so it is a Firefox issue. I am using a PC with Windows 10 and Defender security. Everything seemed to be ok until the latest version of Firefox but I suspect there might be a conflict between the browser security settings and the addons. I have used Forget Me Not, Privacy Badger and Adblocker for a few months without any issues but I'm not sure now if it's not overkill. Would be grateful for help regarding any known conflicts - I suspect I don't need Privacy Badger but I'm not sure about the Firefox tracking settings as well.

Svi odgovori (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}