Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

"Thunderbird can't update to the latest version" repeats

  • 3 odgovora
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od Wayne Mery

mandj.pegg
mandj.pegg
more options

Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the latest version" - "Download a fresh copy and we will help you install it". However, this refers to your latest version 102.3.0 and when I check my installed version, About Thunderbird says that I am already on 102.3.0 and below it says, "Thunderbird is up to date". How can I stop this annoying message? Michael

Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the latest version" - "Download a fresh copy and we will help you install it". However, this refers to your latest version 102.3.0 and when I check my installed version, About Thunderbird says that I am already on 102.3.0 and below it says, "Thunderbird is up to date". How can I stop this annoying message? Michael

Izmjenjeno od Wayne Mery

Svi odgovori (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Using Avast?

MikeN23
MikeN23
more options

I am having this problem, too. I don't use Avast, but I do use some AVG products. I have tried changing Thunderbird's update settings, but that doesn't help.

PS: I have been using Thunderbird and AVG for years, and I haven't had this problem until recently (the last 2 or 3 weeks). I _think_ it may have started happening after I upgraded to 102.3.0, but I'm not sure. I'm on a 64-bit Windows 10 system.

Izmjenjeno od MikeN23

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you use AVG then you may have some leg work to do. Does the problem go away if you start Windows in safe mode?

Other possibilities, are you running with a VPN or proxy?

If none of those items have helped

1. Do Settings > General > type "config" into the search 2. Open Config Editor 3. Search at the top for "app.update.log" and set it to "true". 4. Restart Thunderbird. 5. Do Help > About 6. Open Tools > Developer Tools > Error Console 7. Type AUS into the filter at the top 8. Copy everything starting with "AUS:" 9. Please paste the information here.