Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Tab crash errors

more options

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode. I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607 very grateful for any help or advice Gareth

Svi odgovori (7)

more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

Korisno?

more options

Thanks but no joy. I set up a new profile (without transfering any files, bookmarks etc); but experienced exactly the same problems. The FireFox home page seemed to load OK, but any other search or page link created a Tab crash error.

Korisno?

more options

It looks like IBM Trusteer is injecting their DLL into Firefox, and that creates some problems.

Go to about:third-party and try to disable crashing DLLs, if there's any.

https://hacks.mozilla.org/2023/03/letting-users-block-injected-third-party-dlls-in-firefox/

Korisno?

more options

Note that the crash report is from CrashTime : Sun, Sep 24 2023 13:16:56 GMT with Firefox 117.0.1 Crash Report [@ AsyncShutdownTimeout | places.sqlite#1: waiting for clients | places.sqlite#1: History.jsm: update (8) ]

Korisno?

more options

No joy. There are no flagged crashing third-party DLLs. I tried blocking IBM Trusteer DLL and restarted FireFox; but still getting same problem.

Korisno?

more options

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Korisno?

more options

I've run Firefox in Troubleshoot Mode, but with the same crash error.

Korisno?

Postavi pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.