Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Sudden crash of firefox as I open it: how can I recover the websites' addresses in my bookmark? Is everything lost?

  • 3 odgovora
  • 22 imaju ovaj problem
  • 9 prikaza
  • Posljednji odgovor od JYOuyang

more options

Firefox crashes when I open it (Mac system). How can I recover all websites's addresses in my bookmarks before trying to installing again firefox?

Crash ID(s)

c427216d-8a2f-8b48-beca-50074acfbc6b

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; it-it) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Firefox crashes when I open it (Mac system). How can I recover all websites's addresses in my bookmarks before trying to installing again firefox? == Crash ID(s) == c427216d-8a2f-8b48-beca-50074acfbc6b == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; it-it) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Izabrano rješenje

Yes, all your personal information is stored in your profile folder.

Again, see Back up and restore information in Firefox profiles to manually back up your profile folder. That article also has information on what information is stored where (e.g. Places.sqlite for bookmarks and history).

So back that up manually, uninstall Firefox, and remove the profile folder. Then you should be able to do a completely clean install and then restore your settings accordingly.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

more options

Have you tried to see if Firefox can start up in Safe mode?

See Back up and restore information in Firefox profiles to back up your profile folder, which contains your bookmarks and all your personal settings.

more options

already tried the safe mode. It doesn't open anyway. Is it possible to back up my bookmarks even if firefox can not be open? Is there a place in my mac where these information are stored?

more options

Odabrano rješenje

Yes, all your personal information is stored in your profile folder.

Again, see Back up and restore information in Firefox profiles to manually back up your profile folder. That article also has information on what information is stored where (e.g. Places.sqlite for bookmarks and history).

So back that up manually, uninstall Firefox, and remove the profile folder. Then you should be able to do a completely clean install and then restore your settings accordingly.