We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Quicktime videos play sound but no video in Firefox 4

  • 3 odgovora
  • 24 imaju ovaj problem
  • 13 prikaza
  • Posljednji odgovor od invaluable

Sarah German
Sarah German
more options

I can't view any Quicktime video files in Firefox 4. My Quicktime plugin is up-to-date. I tried in Safe Mode, too, and still didn't have any luck.

I was testing with trailers on Apple.com - I figure they've got them embedded right - and only heard sound and saw the player controls. No video.

I can't view any Quicktime video files in Firefox 4. My Quicktime plugin is up-to-date. I tried in Safe Mode, too, and still didn't have any luck. I was testing with trailers on Apple.com - I figure they've got them embedded right - and only heard sound and saw the player controls. No video.

Izabrano rješenje

Does it help if you run the Firefox program as a 32 bit application?

  1. Close Firefox
  2. Open the Applications folder in Finder
  3. Control-click the Firefox.app icon
  4. Select "Get Info"
  5. Check the box, "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

Does it help if you run the Firefox program as a 32 bit application?

  1. Close Firefox
  2. Open the Applications folder in Finder
  3. Control-click the Firefox.app icon
  4. Select "Get Info"
  5. Check the box, "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
Sarah German
Sarah German Vlasnik pitanja
more options

Thanks for your response! This worked for me. But... what does that mean?

I'm a web developer and trying to put an embedded streaming video on a website, so I ran into this browser issue while doing some pre-launch testing. I'll need to be able to help other people troubleshoot if they run into the same problem I did. It'd be cool if I could at least sound smart about it when explaining why the video won't play. :)

Does the fact that it works in 32-bit mode mean it's an issue with Firefox, not the video itself? Or would it be the Quicktime plugin? Would I just have to recommend using a different browser?

invaluable
invaluable
more options

I'm not having a sound issue, but lots of stops and starts instead. Quicktime is atrocious in Firefox 4, but when I test a QT site with Chrome, it works fine.

This needs to be fixed at the code level... not using a workaround like this. :-(

Izmjenjeno od invaluable