Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Updrading problems

  • 1 odgovor
  • 2 imaju ovaj problem
  • 13 prikaza
  • Posljednji odgovor od cor-el

djtraub
djtraub
more options

FF continually sends me messages to upgrade. When I click "next" it says it is connecting to the update server, but never goes anywhere. Finally this morning I did a manual upgrade and applied the updates, etc, but I still am getting the message that it is highly recommended that I upgrade. I am running windows XP on a desktop. Help!

FF continually sends me messages to upgrade. When I click "next" it says it is connecting to the update server, but never goes anywhere. Finally this morning I did a manual upgrade and applied the updates, etc, but I still am getting the message that it is highly recommended that I upgrade. I am running windows XP on a desktop. Help!

Svi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean (re-)install:

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.