Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

I cannot upgrade from 3.0 to 4.0.1. I cannot get any help or report this because it keeps telling me to upgrade to 4.0.1, which I have now done 5 times! Someone please help me, I'm ready to quit firefox alltogether!

more options

I have downloaded 4.0.1 5 times now. When I open my Firefox folder, it says I am running 4.0.1. In my change and remove programs, it is listed as 4.0.1. Yet when I go to a website it tells me I am running 3.0. Firefox help section reports that I am running 3.0 and tells me to upgrade before I can leave feedback. This site below is telling me I am running 3.0.15. This is affecting many of my apps. If I can't get this to upgrade correctly I am going to have to change browsers, and I LIKE firefox!

I have downloaded 4.0.1 5 times now. When I open my Firefox folder, it says I am running 4.0.1. In my change and remove programs, it is listed as 4.0.1. Yet when I go to a website it tells me I am running 3.0. Firefox help section reports that I am running 3.0 and tells me to upgrade before I can leave feedback. This site below is telling me I am running 3.0.15. This is affecting many of my apps. If I can't get this to upgrade correctly I am going to have to change browsers, and I LIKE firefox!

Svi odgovori (2)

more options
more options

No, this did not help because the reset isn't highlighted. I can't click on it.