Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I recently "upgraded" to v7, but in the process have lost bookmarks, persona, etc.

  • 1 odgovor
  • 1 ima ovaj problem
  • Posljednji odgovor od finitarry

michael.p.eldredge
michael.p.eldredge
more options

My previous version of Firefox (6 ?) would not open ... I kept getting error boxes saying something about an illegal application (sorry, didn't write down the whole message). When I opened IE, it would only let me open 2-3 tabs before giving me the "IE has experienced some problem and has to shut down". Once I got the Mozilla page open, IE would shut down anytime I tried to download Firefox. I finally (after more than a couple of dozen attempts) got the Mozzila page on, clicked the 'download' button for Firefox 7, and then actually got the set-up EXE file saved in my Program files. The first two times I tried to open my 'new' firefox, I got the same "illegal application" error. I would uninstall and try to down load again ... I finally "got a keeper", but then discovered I had lost bookmarks, add-ons, extensions.

My previous version of Firefox (6 ?) would not open ... I kept getting error boxes saying something about an illegal application (sorry, didn't write down the whole message). When I opened IE, it would only let me open 2-3 tabs before giving me the "IE has experienced some problem and has to shut down". Once I got the Mozilla page open, IE would shut down anytime I tried to download Firefox. I finally (after more than a couple of dozen attempts) got the Mozzila page on, clicked the 'download' button for Firefox 7, and then actually got the set-up EXE file saved in my Program files. The first two times I tried to open my 'new' firefox, I got the same "illegal application" error. I would uninstall and try to down load again ... I finally "got a keeper", but then discovered I had lost bookmarks, add-ons, extensions.

Svi odgovori (1)

finitarry
finitarry
more options

Try downloading Firefox again. If the installer refuses to work, you can try a zip version.

Choose the language and choose the zip version.

Your profile is probably damaged. I suggest trying to recover your bookmark backups from the profile, save them elsewhere, then make a new profile and put the bookmark backups into the new profile.