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I have tried the suggestions but my Firefox crashes when I try to go to a page other than my opening page...I need help. my email is jat311643@cox.net you should have been receiving all the crashes per what the screen stated. what do i do?

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jat311643
jat311643
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I cannot use firefox...when i do it crashes. you should have received an email on the crashes at least that is what the crash box states it is going to do...i want to use firefox so what can i do?

I cannot use firefox...when i do it crashes. you should have received an email on the crashes at least that is what the crash box states it is going to do...i want to use firefox so what can i do?

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the-edmeister
the-edmeister
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https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.