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Since yesterday, I have been unable to use Firefox to sign into my online banking and keep getting a sign in error message

  • 2 odgovora
  • 6 ima ovaj problem
  • 4 prikaza
  • Posljednji odgovor od paulthes

paulthes
paulthes
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I have been using Mozilla Firefox and Thunderbird for several years without any problems. Since yesterday, on trying to log into my online banking accounts, I keep getting a sign in error message. I have checked with my bank and the error does not lie with their website or my user name and password. I am able sign in successfully using Internet Explorer. I have tried uninstalling Firefox and then downloading the latest version from your website but this has made no difference

I have been using Mozilla Firefox and Thunderbird for several years without any problems. Since yesterday, on trying to log into my online banking accounts, I keep getting a sign in error message. I have checked with my bank and the error does not lie with their website or my user name and password. I am able sign in successfully using Internet Explorer. I have tried uninstalling Firefox and then downloading the latest version from your website but this has made no difference

Izabrano rješenje

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Svi odgovori (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Odabrano rješenje

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
paulthes
paulthes Vlasnik pitanja
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Worked a treat - Thank you very much.

Paul