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firefox does not appear on the screen, only on the menu toolbar. it appears to be running there but will not come up on the display.

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  • Posljednji odgovor od user633449

cedoneg
cedoneg
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after upgrading to firefox 12 it would not open on the screen, only in the menu bar. it appears to be running ok there but will not open on the screen. if i go to the menu bar it will show as a thumbnail but won't expand.

after upgrading to firefox 12 it would not open on the screen, only in the menu bar. it appears to be running ok there but will not open on the screen. if i go to the menu bar it will show as a thumbnail but won't expand.

Svi odgovori (1)

user633449
user633449
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Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.