Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Can't log in to att.net

  • 3 odgovora
  • 9 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od cor-el

jay46
jay46
more options

I can access the www.att.net site, but when I try to log in - to see my customized home page there or to access my mail on their server - I get a timeout from "loginprodx.att.net". Everything else in Firefox seems to be working.

I can access the login screen (and my homepage/email) on att.net from Internet Explorer.

I have tried clearing the Firefox cache and "forgetting" about att.net, but it does not fix the problem.

(Normally I use Thunderbird to access my e-mail, and that is working. But every once in a while I want to use web access to check my spam folder in case something useful got diverted to it.)

I can access the www.att.net site, but when I try to log in - to see my customized home page there or to access my mail on their server - I get a timeout from "loginprodx.att.net". Everything else in Firefox seems to be working. I can access the login screen (and my homepage/email) on att.net from Internet Explorer. I have tried clearing the Firefox cache and "forgetting" about att.net, but it does not fix the problem. (Normally I use Thunderbird to access my e-mail, and that is working. But every once in a while I want to use web access to check my spam folder in case something useful got diverted to it.)

Izabrano rješenje

The corrupted cookies may have expired, so if it happens again then try to clear the cookies from affected website(s).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (3)

user66338
user66338
more options

Have you tried clearing cookies for that site?

See Delete cookies for a single site

jay46
jay46 Vlasnik pitanja
more options

Oddly enough, the problem went away on its own. Today I can log in. I did not take any action (other than shutting down my computer at night and rebooting in the morning each day and whenever thunderstorms were very near.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

The corrupted cookies may have expired, so if it happens again then try to clear the cookies from affected website(s).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"