Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Firefox 17.0.1 randomly hangs my computer during 10s

  • 1 odgovor
  • 9 ima ovaj problem
  • 11 prikaza
  • Posljednji odgovor od user633449

more options

It happens randomly (at least one or two times per day) that Firefox hangs my computer during 10s to 20s.

The symptoms are :

- mouse doesn't move anymore - harddrive led blinks a lot, and is on nearly all the time - after 10s or 20s , I can hear a system BEEP and I get back the control of the computer - I don't get any error or warning message - It happens only with firefox

It happens randomly (at least one or two times per day) that Firefox hangs my computer during 10s to 20s. The symptoms are : - mouse doesn't move anymore - harddrive led blinks a lot, and is on nearly all the time - after 10s or 20s , I can hear a system BEEP and I get back the control of the computer - I don't get any error or warning message - It happens only with firefox

Svi odgovori (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!