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cant download new version..need a phone contact

  • 7 odgovora
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od vanduynr

vanduynr
vanduynr
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i have tried numerous time to download update version. Get to the point BEFORE i am prompted to drag icon to Application or dock...it dstops, says I cannot :replace "old version because MOzillo is in use! Thanks

i have tried numerous time to download update version. Get to the point BEFORE i am prompted to drag icon to Application or dock...it dstops, says I cannot :replace "old version because MOzillo is in use! Thanks

Izabrano rješenje

Can you not click on Help, and then go to Update Firefox? Update Firefox to the latest release

If that fails to work, please do the following:

  1. Restart your Computer
  2. Go to www.getfirefox.com , download Firefox again.
  3. Completely Exit Firefox (make sure it still isn't running in the dock)
  4. Install the newer version of Firefox

You should be updated to Firefox 18.0.1 now.

After updating Firefox, please make sure you update your plugins (https://www.mozilla.org/plugincheck/), and also make sure you are using Mac 10.6.8.

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Svi odgovori (7)

user633449
user633449
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Odabrano rješenje

Can you not click on Help, and then go to Update Firefox? Update Firefox to the latest release

If that fails to work, please do the following:

  1. Restart your Computer
  2. Go to www.getfirefox.com , download Firefox again.
  3. Completely Exit Firefox (make sure it still isn't running in the dock)
  4. Install the newer version of Firefox

You should be updated to Firefox 18.0.1 now.

After updating Firefox, please make sure you update your plugins (https://www.mozilla.org/plugincheck/), and also make sure you are using Mac 10.6.8.

vanduynr
vanduynr Vlasnik pitanja
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it looks like it downloads to the point where it says "when prompted drag the icon to the app folder" It will not PROMPT that drag instruction

vanduynr
vanduynr Vlasnik pitanja
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it looks like it downloads to the point where it says "when prompted drag the icon to the app folder" It will not PROMPT that drag instruction the Mac is 10.6.8

user633449
user633449
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Have you tried to open Firefox, go to Help, then click "Check for updates"? Does that download Firefox 12?

vanduynr
vanduynr Vlasnik pitanja
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oops ...in fumbling around i have succesfully installed 14.0.1 thanks for the help

user633449
user633449
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Ok, well that's a step in the right direction, but you are still out of date. Please update to Firefox 18.0.1, the most recent version. Running 14 will leave you exposed to many major security flaws, plus it is slower and less stable than Firefox 18.0.1 Update Firefox to the latest release

vanduynr
vanduynr Vlasnik pitanja
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on re checking..it is FF 18 I am up to date. Thanks for the patience and help Van