Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Unable to load update

  • 2 odgovora
  • 2 imaju ovaj problem
  • 11 prikaza
  • Posljednji odgovor od cor-el

gpdon
gpdon
more options

After I download and restart Firefox I get the following; Software Update failed The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. I have not other copies of Firefox running, checked services. I am able to uninstall and install the new release manually. What now?

After I download and restart Firefox I get the following; Software Update failed The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. I have not other copies of Firefox running, checked services. I am able to uninstall and install the new release manually. What now?

Svi odgovori (2)

Andrew
Andrew
  • Moderator
more options

Please try rebooting your computer. Also check in task manager (ctrl+shift+esc) that firefox.exe is not listed.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).