We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

How do I get back my installed extensions list (which now shows up empty, in spite of working fine)?

  • 2 odgovora
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od hugbear

hugbear
hugbear
more options

Firefox 19.x automatically upgraded to 20.0. Since then, it got stuck on "Checking add-on compatibility". Looking for solutions, I've come across one that indicated deleting Prefs.js, User.js and Sessionstore.js from my C:\Users\******\AppData\Roaming\Mozilla\Firefox\Profiles\********.default\ folder. It worked, but now I've only got a handfull of add-ons and no extensions listing. FileLab, Java, Shockwave and VLC are of those shown. I can't see NoScript, AdBlockPlus, TabMixPlus, Xmarks, X-notifier, LastPass and a couple more. Any help would be appreciated, thank you!

BTW, the newly installed Troubleshooter doesn't show up either!

Firefox 19.x automatically upgraded to 20.0. Since then, it got stuck on "Checking add-on compatibility". Looking for solutions, I've come across one that indicated deleting Prefs.js, User.js and Sessionstore.js from my C:\Users\******\AppData\Roaming\Mozilla\Firefox\Profiles\********.default\ folder. It worked, but now I've only got a handfull of add-ons and no extensions listing. FileLab, Java, Shockwave and VLC are of those shown. I can't see NoScript, AdBlockPlus, TabMixPlus, Xmarks, X-notifier, LastPass and a couple more. Any help would be appreciated, thank you! BTW, the newly installed Troubleshooter doesn't show up either!

Izabrano rješenje

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

hugbear
hugbear Vlasnik pitanja
more options

Thank you for your swift response, which was also spot-on. Problem solved!