Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I have no access to picassa webalbum since I started using Firefox instead of Internet Explorer

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cor-el

Mette21
Mette21
more options

I can't open my picassa webalbum - I get the message from Google accounts that there is a problem with the options for cookies - there was no problem when I used Internet Explorer as my browser - I changed to Firefox to avoid the aggressive advertising. I have accepted cookies from sites, and always from third-party cookies until they expire. Firefox is still very new to me and I must admit that there is a lot, I don't understand ! your help will be very much appreciated !

I can't open my picassa webalbum - I get the message from Google accounts that there is a problem with the options for cookies - there was no problem when I used Internet Explorer as my browser - I changed to Firefox to avoid the aggressive advertising. I have accepted cookies from sites, and always from third-party cookies until they expire. Firefox is still very new to me and I must admit that there is a lot, I don't understand ! your help will be very much appreciated !

Svi odgovori (2)

philipp
philipp
  • Moderator
more options

hello, please try to reset firefox and see if this can address the issue...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can inspect and manage the permissions for all domains on the about:permissions page or for the domain in the currently selected tab by clicking the "Site Identity Button" (globe/padlock) on the location bar and "More Information" to open "Page Info" and go to the Permissions tab.