Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

How do I get rid of surf canyon in add ons when there is no "remove" option? I've disabled it but it still pops up on my desktop.

  • 2 odgovora
  • 28 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od bitsy

bitsy
bitsy
more options

I get a surf canyon window popping up on my desktop. I checked in my control panel's program and features and it doesn't appear there. I checked in firefox, tools, add ons and it appears but it is disabled. There is no option to "remove" it as there are for other add ons. And, even though it shows as disabled, the window keeps popping up. How do I get rid of this?

I get a surf canyon window popping up on my desktop. I checked in my control panel's program and features and it doesn't appear there. I checked in firefox, tools, add ons and it appears but it is disabled. There is no option to "remove" it as there are for other add ons. And, even though it shows as disabled, the window keeps popping up. How do I get rid of this?

Izabrano rješenje

According to a screen shot I saw online, when you are in the Windows Control Panel, Uninstall a Program, the one you are looking for is called Fast Search. It might be simplest to click the "Installed on" column heading to bring the most recent infections, I mean additions, to the top. Hopefully uninstalling here will remove it from Firefox and IE as well.

Pročitaj ovaj odgovor u kontekstu 👍 12

Svi odgovori (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Odabrano rješenje

According to a screen shot I saw online, when you are in the Windows Control Panel, Uninstall a Program, the one you are looking for is called Fast Search. It might be simplest to click the "Installed on" column heading to bring the most recent infections, I mean additions, to the top. Hopefully uninstalling here will remove it from Firefox and IE as well.

bitsy
bitsy Vlasnik pitanja
more options

Thanks so much. I didn't find "Fast Search" listed but by looking at the date column for installations, as you suggested, I found something called "Search Manage Service" and lo and behold the publisher was Surf Canyon. I uninstalled it successfully. I you don't hear from me again, it means that it was gone when I re-booted my computer, which I'm going to do now.

You're to be commended. I see that you're a Top 10 Contributor. Thank you for being so "community" minded.