Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

appshat

  • 5 odgovora
  • 34 imaju ovaj problem
  • 7 prikaza
  • Posljednji odgovor od cor-el

more options

Hi, I have a problem with an addon but i am not sure how it has been installed because i didn't. it is "apps hat 0.93.32" writer: nero Explanation; Apps Hat is the cool new android app store that helphs you discover hot new apps, both free and discounted. Get personalised recommendations, price drop alerts, and share your favourite apps with your friends.

Here is my problem; every time i uninstall this "addon", the next day it installs itself automatically. i cannot remove it... i need your help. P.S: There is no software of it at "Installed Software".

Hi, I have a problem with an addon but i am not sure how it has been installed because i didn't. it is "apps hat 0.93.32" writer: nero Explanation; Apps Hat is the cool new android app store that helphs you discover hot new apps, both free and discounted. Get personalised recommendations, price drop alerts, and share your favourite apps with your friends. Here is my problem; every time i uninstall this "addon", the next day it installs itself automatically. i cannot remove it... i need your help. P.S: There is no software of it at "Installed Software".

Svi odgovori (5)

more options
more options

Tried them but with no success (VirusTotal show a treat in the first software). Malwarebytes succeeded to remove them with two tries and instead of restarting after the scan I turned off the PC and started it again.

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

I knew I may get something as I installed a program, which had Somoto warning during VirusTotal scan. I didn't expected it would be as serious. I hade probs with Somoto before but it didn't affect Mozilla that time. Now it went in the three browsers.

more options

If you have software like Advanced SystemCare that might reset some files to older versions to protect these files against changes then check the settings or uninstall this software.

You can use the MSConfig program or the Autoruns utility to see which software and services are getting started (be cautious with disabling services).