Hi briandigbyroberts, Have you set up the new sync? Firefox 29 has a new version of sync that if set up, requires to remove all devices and to set up a new account in the about:accounts page. *[[How to update to the new Firefox Sync]] If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue. Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently. Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you. Thank you.