Ovo će web mjesto raditi na ograničen način, dok obavljamo održavanje stranice. Ako neki članak ne riješi tvoj problem i ako želiš postaviti pitanje, naša zajednica za podršku spremna je pomoći na Twitteru @FirefoxSupport i na Redditu /r/firefox.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Mavericks 10.9.2 crashes when using the latest version of FF. Installed twice.

  • 4 odgovora
  • 3 imaju ovaj problem
  • 2 prikaza
  • Posljednji odgovor od nafmarcus

nafmarcus
nafmarcus
more options

My machine literally crashes within a few minutes of starting the latest version of FF. I deleted the installation and re-installed and the behavior repeated itself. The machine does not crash immediately upon starting FF. I can't tell you exactly what I do that causes the crash because after the 8 the time, I don't really want to restart FF.

My machine literally crashes within a few minutes of starting the latest version of FF. I deleted the installation and re-installed and the behavior repeated itself. The machine does not crash immediately upon starting FF. I can't tell you exactly what I do that causes the crash because after the 8 the time, I don't really want to restart FF.

Svi odgovori (4)

Moses
Moses
  • Moderator
more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you mean that Windows crashes and not Firefox?

What does it say in the Windows Event log?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

nafmarcus
nafmarcus Vlasnik pitanja
more options

I have a macbook pro running mavericks 10.9.2. The mac crashes, OS and all and the machine has to reboot.

nafmarcus
nafmarcus Vlasnik pitanja
more options

Sorry it's taken so long but I'm always afraid to start FF because my mac crashes. Here you go although all of these are from February so not sure these are relevant.. bp-d91714f6-0972-4ab8-8f64-0e90d2140227 bp-ceb2a963-f49d-4d1b-926b-fab882140217 F1E95E78-9B34-49C3-98C6-2DDD160AB42D