Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

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Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so začiniła a archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Cannot reply to forum post without being registered; but can't register without creating a new thread

  • 5 wotmołwy
  • 3 maja tutón problem
  • 10 napohladow
  • Poslednja wotmołwa wot Andy_D

muddy_selene
muddy_selene
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I wished to reply to a forum post with new information that will be of relevance to anyone searching for a solution to a particular problem. I did not have a support account with Mozilla. I found that the site would not allow a reply from an unregistered person. Fair enough, but it gives you no way to create an account then reply to the post. The only way you can create an account is by creating a new thread - which is what I am doing now! Crazy or what? It then took about 10 minutes thrashing about on the site to find out how to create an account. Frustrating or what? Thank goodness Firefox itself is built to much higher standards.

I wished to reply to a forum post with new information that will be of relevance to anyone searching for a solution to a particular problem. I did not have a support account with Mozilla. I found that the site would not allow a reply from an unregistered person. Fair enough, but it gives you no way to create an account then reply to the post. The only way you can create an account is by creating a new thread - which is what I am doing now! Crazy or what? It then took about 10 minutes thrashing about on the site to find out how to create an account. Frustrating or what? Thank goodness Firefox itself is built to much higher standards.

Wšě wotmołwy (5)

the-edmeister
the-edmeister
  • Moderator
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You could have registered as a contributor, to contribute to an existing questions thread.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can click the "Volunteer for Mozilla Support" button on the https://support.mozilla.org page to go to the https://support.mozilla.org/get-involved page.

muddy_selene
muddy_selene Prašer
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@the-edmeister Thanks. I'm afraid I did not notice an option to register as a "contributor". I've never seen such an option on other forum sites, so I wasn't exactly looking out for it. This option needs to be made far more obvious, I would suggest.

Wot muddy_selene změnjeny

muddy_selene
muddy_selene Prašer
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@cor-el Thanks. Much as I admire Mozilla and its products, I don't really wish to volunteer for anything. I just wanted to make a post that I thought other people would find useful. I've not faced these issues when contributing to other forums.

Andy_D
Andy_D
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Suggested fix for an admin to apply: Replace the text that appears at the bottom of a thread while signed out - "You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet."

...with one that reads "You must log in to your account to reply to posts. Please sign up to contribute, or start a new question, if you do not have an account yet."

This little seeming catch-22 gave me a chuckle, but I'm glad this thread was already here so that I didn't have to waste space. Someone needs to fix this soon though, lest it put more people off contributing.

Wot Andy_D změnjeny