Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Imap account with Gmail cannot be created

  • 6 wotmołwy
  • 3 maja tutón problem
  • 8 napohladow
  • Poslednja wotmołwa wot robertdaoust

robertdaoust
robertdaoust
more options

I am trying to create an Imap account with Gmail, but always get the message: "Configuration could not be verified - is the username or password wrong?"

Username and password are not wrong. Imap is enabled in my Gmail settings. 2-Step Verification is enabled for my Google account. I tried to use my regular Google password but it doesn't work and I was told to use instead a special App password. I generated a 12 letters App password for mail (Thunderbird) on my Windows computer and used that password instead of my regular Google password, but get always the same error message nevertheless.

What can be wrong?

I am trying to create an Imap account with Gmail, but always get the message: "Configuration could not be verified - is the username or password wrong?" Username and password are not wrong. Imap is enabled in my Gmail settings. 2-Step Verification is enabled for my Google account. I tried to use my regular Google password but it doesn't work and I was told to use instead a special App password. I generated a 12 letters App password for mail (Thunderbird) on my Windows computer and used that password instead of my regular Google password, but get always the same error message nevertheless. What can be wrong?

Wšě wotmołwy (6)

duggabe
duggabe
more options

Have you tried it without the 2-Step Verification?

What version of TB? Any add-ons?

robertdaoust
robertdaoust Prašer
more options

Thank you,

Yes I tried without the 2-Step Verification.

Version of TB is 31.3.0.

There is no add-ons. However, I see that there are several plugins that are activated.

user01229325
user01229325
more options

Go to your gmail page and check Less Secure Apps.

robertdaoust
robertdaoust Prašer
more options

This was done, it leads to the use of a special 12 letters App password, to no avail.

SLaG
SLaG
more options

How old is the GMail account?

From https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

"Gmail accounts created on or about June 2014 (exact date unknown, Google only mentions "second half of 2014" in their new authentication blog post) won't work with Thunderbird until the Thunderbird team implements Google's non-email-standard authentication. This is currently scheduled for Thunderbird 38 which will be released on April 7, 2015. See bug 849540 for the full technical details."

robertdaoust
robertdaoust Prašer
more options

Thanks, that must be it. I cannot remember whether the account is older or not, but that would explain my problem.