Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Windows 7 & 8 - HTTPS sites no longer loading. Firefox claims no valid SSL certificate

ChristopherPage
ChristopherPage
more options

On two machines, one running Windows 7, one with Windows 8. (The biggest problem is with the Windows7 machine) One day everything was fine, the next, websites such as Facebook, Google, Yahoo Mail, etc., anything with a HTTPS will not load.

I get the warning page that the site could be fraudulent due to to an invalid certificate. "sec_error_unknown_issuer" is a common error. Some sites will offer up a "I understand the risks" option, most wont. Even the ones that allow me to try and bypass still won't load properly. We have not installed any new software or virus protection on either machine. The only change that has been made was a new wireless network was added and name changed. (This has happened before with no ill effects)

Any suggestions?

On two machines, one running Windows 7, one with Windows 8. (The biggest problem is with the Windows7 machine) One day everything was fine, the next, websites such as Facebook, Google, Yahoo Mail, etc., anything with a HTTPS will not load. I get the warning page that the site could be fraudulent due to to an invalid certificate. "sec_error_unknown_issuer" is a common error. Some sites will offer up a "I understand the risks" option, most wont. Even the ones that allow me to try and bypass still won't load properly. We have not installed any new software or virus protection on either machine. The only change that has been made was a new wireless network was added and name changed. (This has happened before with no ill effects) Any suggestions?

Wubrane rozrisanje

It was some issue with the users. We created a new Admin account and everything is fine now.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (4)

philipp
philipp
  • Moderator
more options

hello christopher, please attempt to add an exception on the bottom of the error page on a page where it is possible & inspect the certificate (see the screenshot attached for instructions) - then report back in the forum which issuer information the failing certificate contains?

thank you!

ChristopherPage
ChristopherPage Prašer
more options

Does this help?

philipp
philipp
  • Moderator
more options

thanks, that looks like it's supposed to be. can you try to refresh firefox and see if this can address the issue...

ChristopherPage
ChristopherPage Prašer
more options

Wubrane rozrisanje

It was some issue with the users. We created a new Admin account and everything is fine now.