Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Why is Thunderbird sending email to spam.

  • 1 wotmołwa
  • 4 maja tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot Toad-Hall

nealrm
nealrm
more options

I have Thunderbird configured to not mark emails from my address book as spam. Yet it continue to do so. It is to the point that I can't trust Thunderbird. Everyday I have several email go to spam that shouldn't. I mark them as not junk, it doesn't help. I put the address in my address book, it doesn't help. How do I fix this.

I have Thunderbird configured to not mark emails from my address book as spam. Yet it continue to do so. It is to the point that I can't trust Thunderbird. Everyday I have several email go to spam that shouldn't. I mark them as not junk, it doesn't help. I put the address in my address book, it doesn't help. How do I fix this.

Wšě wotmołwy (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re: I have Thunderbird configured to not mark emails from my address book as spam.

I presume you mean 'junk' and in Acount Settings > Junk Settings, you enabled the adaptive junkmail controls for the account and then selected various address books as a 'whitelist' - these selected address books contain email addresses that are to be excluded from junk. see first image below.

Can you confirm something? In the headers of these emails - do they contain text in perhaps the Subject that actually uses the word 'Spam' or eg: Norton AntiSpam' ?

Is this a Pop or IMAP mail account?