Bank website not accessable
FF updated itself to v.45.0 on 11 Mar '16 and again on 18 Mar '16 to v45.0.1 Since the 11 Mar update I have not been able to access my bank account. Never a problem with previous version of FF, so how can I go back to the version previous to v. 45.0/45.0.1? Bank online techs assure me it is a browser issue, not their fault. I've tried all kinds of advice, none resolve the issue.
Wot davestexas změnjeny
Wšě wotmołwy (4)
Hello davestexas, check in about:config if the dom.storage.enabled is True (default).
Did you also try to rename the cookies.sqlite to cookies.sqlite.old in firefox profile folder ? Delete if you find others cookie files like cookies.sqlite-journal or cookies.sqlite-shm or cookies.sqlite-wal. Any luck ?
thank you
Followed the first suggestion and found it> True. Can not open any of the sqlite files and could not for an 'app'/program to do so.....
Thank you for the help, I appreciate it
Dave
Do you get an empty page or do you get a page with an error message?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Attempted to sign-on to the bank account today. Actually got farther then I've been able to for weeks using FF. With that 'farther attempt' I called the bank online tech and got someone there who knew her stuff. I took about 20min to finally solve, but she solved the problem and I was able to use FF again. We rebooted my pc from completely Off, then she wiped out all my account online credentials. I redid everything and ....voila! I appreciate the responses posted here. Thanks a lot Dave